(4.9 / 5)1015+ Ratings

Subbly Reviews

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Overall Rating

4.9
18 Reviews
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About Subbly

Subbly.co is a subscription-first commerce platform designed to support businesses in launching, running, and growing subscription-based models. The platform offers a no-code site builder for creating websites, customizable checkouts, and upsell funnels to maximize conversion rates. It provides a suite of tools for business model-agnostic features, churn prediction, and marketing strategies like coupons and refer-a-friend programs. Subbly.co also streamlines operations management, including inventory, shipping, and fulfillment, and allows businesses to craft a customer-centric experience with secure, self-service customer areas. The platform is optimized for mobile and SEO-friendly, ensuring a wide reach and ease of access for customers.

Subbly Pros & Cons

Pros of Subbly.co:

  • All-in-One Platform: Subbly.co is an all-in-one platform designed specifically for subscription businesses, eliminating the need for additional plugins or third-party integrations for core functionality.
  • No-Code Website Builder: It offers a no-code website builder with professional templates, allowing businesses to create a professional online presence without any coding knowledge.
  • Fully Integrated Checkout: The platform provides a fully integrated checkout system, seamlessly handling transactions and making the purchasing process smooth for customers.
  • Multiple Payment Processors: Subbly.co supports various payment methods, providing flexibility for customers.
  • Intuitive Customer Areas: It offers user-friendly interfaces for customers to manage their subscriptions, including features like customizable checkouts and upsell funnels.
  • Subscription and One-Time Products: The platform supports both subscription-based and one-time purchase products, catering to diverse business needs.
  • Tax Compatibility: Subbly.co handles international and domestic tax calculations, easing the burden of tax compliance for businesses.
  • Inventory Tracking: It helps businesses keep track of their stock levels, ensuring efficient inventory management.
  • Marketing Tools: The platform includes marketing tools such as coupons, refer-a-friend programs, and cart abandonment features to boost marketing efforts.
  • Automated Business Operations: Subbly.co automates various parts of the business, including operations, inventory, shipping, and fulfillment, ensuring a smooth customer experience.
  • Self-Service Customer Areas: It provides secure, self-service customer areas where customers can manage their subscriptions and account details.
  • Revenue-Maximizing Features: The platform offers a suite of tools for revenue-maximizing and retention-boosting, including features like dunning management and cancellation management.

Cons of Subbly.co:

  • Limited Multi-User Logins: Currently, Subbly.co does not offer multi-use logins, which could present a problem for businesses who want dedicated accounts for staff.
  • Customer Support via Chat Only: While Subbly.co has excellent human support, it is only available via a responsive chat service, rather than by telephone.
  • Transaction Fees: The platform charges a transaction fee of 5% on the Lite Plan and 3% on the Advanced Plan, which may add to the overall cost for businesses.

These points highlight the key advantages and limitations of using Subbly.co for managing subscription-based businesses.

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Subbly Customer Reviews (18)

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Shannon Tyler
Shannon Tyler
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The Apps and Tools I’ve Been Waiting For

As a subscription box founder, I’m always looking for ways to save time so I can focus on the fun parts of the business. Subbly’s intuitive interfaces and automations save me hours each week. Now I actually have a life again!

May 6, 2023
Christian Keller
Christian Keller
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Making Magic Happen Behind the Scenes

This platform works its wizardry behind the scenes so I can keep pushing the creative envelope with my subscriptions. New product sourcing? Customer service? Administrative details? Subbly handles it all with a wave of their virtual wand.

May 6, 2023
Edith Robertson
Edith Robertson
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Control, Customization and Innovation

Subbly gets that no two subscription services are alike. So they built Subbly to be wildly configurable and open to integrations. Need something special? Their APIs and partnerships can deliver virtually any subscription experience you dream up.

May 5, 2023
Rosalyn Walker
Rosalyn Walker
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Bringing Subscription to the Next Level

The level of customization, automation and insights this service provides has transformed our business. Our subscribers also think we’re freakin’ geniuses now!

May 5, 2023
Tim Schulze
Tim Schulze
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The “Wow” Factor I’ve Been Missing

This service brings a level of polish and professionalism to my subscription service that blows my subscribers away each month. Their jaws literally drop when they see what’s in their boxes now. Can you say “ Instant Loyalty”?

May 4, 2023
Falerina Lang
Falerina Lang
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The Caliber of Service I Demand

As a subscription founder, success is personally tied to the quality of service I provide to my subscribers. Subbly understands this and matches that same excellence with every tool, feature and support they offer. Subbly is the partner I demand to keep my business reaching new heights.

May 3, 2023
Arthur Ferreira
Arthur Ferreira
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An All-in-One Solution for Subscription Services

Subbly has everything you need to build, manage and scale your subscription e-comm. Payment processing, email marketing, reporting and integrations with the top ecommerce platforms—Subbly’s got your sub box covered from start to finish.

May 2, 2023
Samantha Carey
Samantha Carey
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Always Available Support Team

They must have answers ready for even my most obscure questions and provide the perfect blend of hand-holding and “you’ve got this!” encouragement. I wouldn’t want to build my business with any other partner by my side.

Apr 30, 2023
Elizabeth Lloyd
Elizabeth Lloyd
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I feel safe working with these guys

They handle even the smallest details with the utmost care and professionalism. Mishaps or under-par experiences? Simply unacceptable. Their mission is to make subscription businesses like mine as successful as possible. And they absolutely deliver.

Apr 30, 2023
Ellie Buckley
Ellie Buckley
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Launching and optimizing a subscription service is totally seamless

Sign-ups. Payments. Product selection. Fulfillment. Customer support. Analytics. Premium end-to-end experience without requiring an advanced degree to use. Perfection!

Apr 29, 2023

Subbly Customer’s Q&A

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Subbly Features and Benefits

Here are the key features and benefits of Subbly:

Key Features:

  • No-code website builder with professional templates: Allows businesses to create a professional online presence without any coding knowledge.
  • Fully integrated checkout: Seamlessly handles transactions, making the purchasing process smooth for customers.
  • Multiple payment processors: Supports various payment methods, providing flexibility for customers.
  • Intuitive customer areas: Offers user-friendly interfaces for customers to manage their subscriptions.
  • Supports subscription and one-time products: Allows businesses to offer both subscription-based and one-time purchase products.
  • Tax compatibility: Handles international and domestic tax calculations, easing the burden of tax compliance for businesses.
  • Inventory tracking: Helps businesses keep track of their stock levels.

Benefits:

  • Subscription-first experience: Subbly makes subscription not just a feature, but the primary focus of your brand's online existence.
  • Maximum flexibility: Easily configurable, discrete options for subscription, one-time, and add-on purchases.
  • Custom appearance: Allows businesses to bring their aesthetic vision to life.
  • Multi-language: Supports multiple languages, enabling businesses to reach a global audience.
  • Gifting: Designed for subscription businesses and isn't treated as an after-thought.
  • Customer Support: A single, customer support team that actually understands your business model and responds fast.
  • Policies: Subscription friendly, such as not holding your data hostage.
  • Cost savings: Due to not needing as big of a stack of plugins or apps.

Remember, the best choice depends on specific needs and requirements. It's always a good idea to explore each option and see which one fits best.

Subbly Pricing

Subbly's pricing starts at $14 per month. They offer a free 2-week trial, and after that, plans begin at $14.00 per month. Higher-tier plans may offer additional support options, and there are discounts available for annual plans and migrations from other platforms.

About Subbly.co Payment Method?

Subbly.co offers a flexible subscription billing system that allows for automatic recurring payments. The platform supports various billing and shipping cycles, including monthly, weekly, quarterly, and annually, which can be customized to fit business needs. It includes features like trial periods, commitment periods, and failed payment recovery. For payment processing, Subbly.co is integrated with multiple payment gateways such as Stripe, Braintree, and PayPal, ensuring secure transactions that are SCA ready and PCI compliant. These integrations facilitate reliable one-time and recurring payment processing, with automatic worldwide tax calculations to maintain tax compliance.

Subbly FAQs

FAQ

Subbly Alternatives

Here are the top 10 alternatives to Subbly:

  1. Chargebee: A recurring billing and subscription management platform for subscription businesses. It works with 25+ payment gateways and supports billing in 100+ currencies across 150+ countries.

  2. Billsby: A powerful, customizable, and easy-to-integrate recurring billing software.

  3. Sage Intacct: An industry-leading financial accounting software system with a broad set of functionalities for small to mid-sized businesses across different verticals.

  4. Salesforce Revenue Cloud: Automates quoting, contracting, and the ordering processes. It improves sales productivity and helps close more deals without ever leaving Salesforce.

  5. Maxio (formerly SaaSOptics and Chargify): Another alternative to Subbly.

  6. VPCart: An ecommerce management tool that offers a variety of features and integrations.

  7. Webplus Shop: Another ecommerce management tool that provides a range of features and services.

  8. Zuora: A leading subscription management platform that allows businesses to launch, manage, and transform into a subscription business.

  9. Recurly: A subscription billing platform that allows businesses to recover revenue and reduce churn.

  10. Paddle: A platform that makes it easy for software businesses to sell their products globally, with features like checkout, subscriptions, taxes, and more.

Remember, the best alternative depends on specific needs and requirements. It's always a good idea to explore each option and see which one fits best.

FAQ

How To Open A Subbly Account?

Here are the steps to open an account on Subbly:

  1. Sign up for Subbly: Make an account on the Subbly platform to get started. Choose a plan that suits business needs.
  2. Customize the store: After registering, add branding components, product photos, descriptions, and price information to make the online store unique.
  3. Setup products and prices: Include the goods or services to provide on Subbly as subscriptions.

Remember, the best choice depends on specific needs and requirements. It's always a good idea to explore each option and see which one fits best.

FAQ

About Subbly.co Prices and Cost?

Subbly.co offers a range of pricing plans to suit different business needs. The Lite Plan starts at $14 per month, suitable for small businesses or those just starting with subscription services. The Basic Plan is priced at $29 per month, including more features than the Lite Plan, designed for businesses with growing subscription needs. Additionally, there is a transaction fee of 5% on the Lite Plan and 3% on the Advanced Plan. For those seeking enterprise functionality, direct contact with the sales team is advised. Moreover, Subbly provides a 14-day free trial to explore the platform's features before committing to a plan. The platform also includes a 1.25% transaction fee, which is reduced to 1% on the Advanced Plan. Prices may vary based on current exchange rates and do not include VAT for UK & EU residents.

FAQ

About Subbly.co Popular Products and Services?

Subbly.co is recognized as an all-in-one commerce platform tailored for subscription businesses. It offers a no-code site builder for creating websites, along with customizable checkouts and upsell funnels to maximize conversion. The platform provides a suite of tools for business model-agnostic features, revenue-maximizing, and retention-boosting churn suite. Marketing tools such as coupons, refer-a-friend, and cart abandonment features are available, as well as integrations to boost marketing efforts. Subbly.co also streamlines operations, inventory, shipping, fulfillment, and more, ensuring a smooth customer experience with secure, self-service customer areas. The platform enables businesses to put customer data into action and automate various parts of the business, offering over 100 features including tax management, cancellation management, dunning management, recurring/subscription billing, self-service portal, and discount management.

FAQ

What types of products can I sell on Subbly.co?

On Subbly.co, businesses can sell a wide range of products that are well-suited for the subscription model. This includes essential consumables like pet food, toilet paper, and laundry detergent; food and beverage items such as meat subscriptions; hygiene products; health and wellness items; and even socks and undergarments. The platform also supports the sale of one-time products, products with multiple variants, and allows customers to subscribe to selected one-time products. It is designed to accommodate various business models, providing flexibility in how products are sold and managed.

FAQ

How can I contact Subbly?

You can get support via their email address: support@subbly.co.
FAQ

What are Subbly's payment methods?

They accept Stripe, PayPal (through Braintree), Braintree, Google Pay and Apple Pay as their payment methods.
FAQ

What is Subbly's refund policy?

In the event that you request a refund within 48 hours of the money being made, they can and will do so. Please contact their support staff via chat, and they will handle it.
FAQ

Does Subbly offer international shipping?

Yes, they do. However, they only deliver their prodcuts to 22 countries, you can see the country list on their homepage.
FAQ

Can Subbly be used for membership-based or digital services?

Yes! Subbly has you covered whether you're wanting to create a physical offering, a service, or some digital goods as a subscription.
FAQ

Are there any success stories or case studies from businesses using Subbly.co?

Subbly.co features a variety of success stories from diverse businesses that have thrived using the platform. For instance, Burn Box, founded by a firefighter, has reached over $130k+ MRR in three years. Boddle Box from the UK tripled its subscribers in one year, while Rhythm Nutrition from London utilized Subbly's SDK to build a custom site. Kids Baking Club in San Diego doubled its LTV in just three months. Mama Box in Perth, Australia, saw a threefold increase in subscribers over two years. Sew What Box in Spokane, USA, switched from Shopify to Subbly in 2023, and Earth and Wheat in London made the same switch that year, highlighting the platform's ability to support and scale various subscription business models.

FAQ

How does Subbly.co compare to other subscription platforms?

Subbly.co distinguishes itself as an all-in-one platform dedicated to subscription-first businesses, eliminating the need for additional plugins or third-party integrations for core functionality. In contrast, platforms like Shopify and BigCommerce are traditional ecommerce platforms that require third-party plugins to manage subscriptions. Wix and Squarespace offer basic ecommerce and subscription features but also depend on third-party plugins for advanced capabilities. WooCommerce is a plugin for WordPress sites that needs extra plugins for subscription or membership services. Cratejoy is a marketplace-first solution specifically designed for curated boxes. Subbly.co's approach is to provide a comprehensive set of tools for subscription management, billing, and website building without the complexity of integrating multiple systems.

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